Terms & Conditions

Last updated: 8 February 2023

 

Introduction

These Terms and Conditions govern the use of the Wicked Spider website and the purchase of products from Wicked Spider. By using the website and/or making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the website or make any purchases.

Website Use

Wicked Spider grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for personal and non-commercial purposes only. You may not use the website or its contents for any commercial purpose or for any illegal or unauthorized purpose. You may not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website.

Order Processing

When you place an order through the website, you are making an offer to purchase the product(s) you have selected. Wicked Spider reserves the right to refuse or cancel any order at any time for any reason. Upon acceptance of your order, Wicked Spider will process payment and arrange for shipment of the physical product(s) to you. Wicked Spider may require additional information from you to process your order, such as a valid mailing address, telephone number, and/or email address.

Product Descriptions and Availability

Wicked Spider takes reasonable efforts to accurately display the products available for purchase through the website. However, Wicked Spider does not guarantee that product descriptions, images, or other content available on the website are accurate, complete, reliable, current, or error-free. If a product offered by Wicked Spider is not as described, your sole remedy is to return the product in accordance with Wicked Spider’s Return Policy.

Price and Payment

All prices listed on the website are in GB Pound, and may be converted into local currency and are subject to change without notice. Wicked Spider reserves the right to change prices for products displayed on the website at any time. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Shipping and Delivery of Physical Products

Wicked Spider will arrange for shipment of physical product(s) to you as soon as possible, subject to availability and receipt of payment. Shipping times may vary depending on your location and the availability of the product(s). Wicked Spider does not guarantee delivery times and will not be held responsible for any delay or failure to deliver the product(s) within the estimated delivery time.

Returns and Refunds Physical Products

Wicked Spider offers a 14 day return policy for most physical products purchased through the website. If you are not satisfied with a product, you may return the product in accordance with Wicked Spider’s Return Policy. Refunds will be made to the original method of payment.

Digital Products

 

Wicked Spider may offer digital products for sale through the website, including, but not limited to, software, training, e-books, and music.

Delivery of Digital Products

Upon receipt of payment, Wicked Spider will make the digital product available for download through the website or provide access to the digital product through a unique URL. It is the responsibility of the customer to ensure that they have the necessary equipment and software to access and use the digital product.

Refunds for Digital Products

Due to the nature of digital products, Wicked Spider does not offer refunds for digital products once they have been delivered. Before making a purchase, please carefully review the product description and ensure that it meets your needs.

Warranty for Digital Products

Wicked Spider warrants that the digital product will perform substantially in accordance with the description provided on the website. In the event that the digital product does not perform as described, your sole remedy shall be to request a refund in accordance with Wicked Spider’s Refund Policy for Digital Products.

Intellectual Property for Digital Products

The intellectual property rights in and to the digital product are and shall remain the property of Wicked Spider or its licensors. The digital product is licensed, not sold, to you for use only under the terms of this agreement. You may not copy, modify, distribute, sell, or lease any part of the digital product, nor may you reverse engineer or attempt to extract the source code of the software, unless laws prohibit these restrictions or you have [Company Name]’s written permission.

 

Virtual Live Training Events

Wicked Spider may offer virtual live training events for sale through the website. These events may be in the form of webinars, live online classes, or other virtual training events.

Attendance Requirements for Virtual Live Training Events

To attend a virtual live training event, you must have access to the internet and the necessary equipment to participate, including, but not limited to, a computer, webcam, and microphone. You may also be required to download additional software or plugins to participate in the virtual live training event.

Payment and Refunds for Virtual Live Training Events

Payment for virtual live training events must be received in full before the event. In the event that you are unable to attend the virtual live training event, Wicked Spider does not offer a refund. Please refer to the sales page on the website for more details,

Recordings of Virtual Live Training Events

Wicked Spider may record virtual live training events for later distribution. By participating in a virtual live training event, you consent to being recorded and to the use of your likeness and voice in any such recording.

Warranty for Virtual Live Training Events

Wicked Spider warrants that the virtual live training event will be conducted in a professional and competent manner and that the content of the event will be as described on the website. In the event that the virtual live training event does not meet these standards, your sole remedy shall be to request a refund in accordance with Wicked Spider’s Refund Policy for Virtual Live Training Events.

Intellectual Property for Virtual Live Training Events

The intellectual property rights in and to the virtual live training event and its content are and shall remain the property of Wicked Spider or its licensors. The virtual live training event and its content are licensed, not sold, to you for use only under the terms of this agreement. You may not copy, modify, distribute, sell, or lease any part of the virtual live training event or its content, unless laws prohibit these restrictions or you have Wicked Spider’s written permission.

Warranty and Liability

Wicked Spider makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website. To the full extent permissible by applicable law, Wicked Spider disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Wicked Spider will not be liable for any damages of any kind arising from the use of the website or from any information, content, materials, or products included on the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Intellectual Property General

The content of the website, including, but not limited to, text, graphics, logos, images, audio and video, is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or display any content from the website without Wicked Spider’s prior written consent.

Changes to Terms and Conditions

Wicked Spider reserves the right to change these Terms and Conditions at any time, without prior notice. Your continued use of the website following any changes to these Terms and Conditions constitutes your acceptance of the changes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales or Scotland. Any dispute arising from or relating to these Terms and Conditions shall be resolved exclusively in the courts of England and Wales or Scotland.

Contact Information

If you have any questions or concerns about these Terms and Conditions or your use of the website, please contact Wicked Spider at [email protected]

By using the Wicked Spider website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the website.