Website Maintenance & Support
Support Plans to care for your website
Take the stress out of running your website
Our Website Support Plans for WordPress websites offer comprehensive, round-the-clock maintenance and protection for your online presence. With our team of experts on hand to provide fast and effective support, you can rest easy knowing that your website is in good hands. Our plans include regular software updates, security monitoring, and backups specifically tailored to WordPress, to ensure that your website is always running smoothly and safely. In addition to these essential maintenance tasks, our plans also include personalized consulting services to help you improve the performance and functionality of your WordPress website. Our team can help you optimize your website for search engines, increase its loading speed, and make it more mobile-friendly, among other things. Don't let technical issues and security threats slow down your WordPress website. Sign up for one of our Website Support Plans today and take the first step towards a more successful online presence with your WordPress website.
ENQUIRY FORM
Business Critical
Content Updates
Support Testimonials
Website Support Plans
STANDARD 30 WEBSITE SUPPORT
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30 minutes of tech support, design changes and/or content updates
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Malware monitoring
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24/7 Uptime monitoring
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Weekly security updates
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Update WordPress
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Update plugins
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Daily backups + restore
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Advanced security
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Performance tuning
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Response time – within 12 hours (office hours) maximum
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Fix time – within 24 hours (office hours) maximum
STANDARD 60 WEBSITE SUPPORT
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60 minutes of tech support, design changes and/or content updates
-
Malware monitoring
-
24/7 Uptime monitoring
-
Weekly security updates
-
Update WordPress
-
Update plugins
-
Daily backups + restore
-
Advanced security
-
Performance tuning
-
Response time – within 12 hours (office hours) maximum
-
Fix time – within 24 hours (office hours) maximum
Website Support FAQs
Can I pay annually and get a discount?
Can you fix my website if it's already broken?
If I break the website will you fix it?
Do these support plans include any onsite or offsite SEO services?
What if I haven't done any updates for months?
What if I have several websites?
What happens if an update breaks my website?
Can I rollover any unused minutes?
Can I buy extra 30 minute time slots?
Do you provide 24/7 support?
What if a plugin is no longer supported?
What payment options do I have?
What is your cancellation policy?
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