Privacy Policy

Last updated: 8 February 2023


This privacy policy sets out the way in which Wicked Spider (“we”, “us” or “our”) collects, uses, stores and protects any personal data that you provide to us through our website (the “Site”). We are committed to protecting your privacy and will use your personal data in accordance with applicable law, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following information:

Information that you provide by filling in forms on the Site, such as your name, email address, postal address and payment details.

Details of transactions you carry out through the Site and of the fulfilment of your orders.

Information about your use of the Site, such as your browsing patterns, including information collected using cookies, web beacons and other tracking technologies, as described in our cookie policy.

Any other information that you choose to send to us.

Use of Your Information

We use your information to:

Provide the services and information that you request from us.

Process and fulfil your orders and deliver the products that you have purchased.

Administer the Site and improve its functionality.

Send you marketing communications, where you have consented to receive them.

Ensure that content from the Site is presented in the most effective manner for you and for your computer.

Disclosure of Your Information

We may share your information with:

Our service providers, who assist us in operating the Site, processing transactions, fulfilling orders and delivering products, and who provide us with other services related to our business.

Analytics and search engine providers that assist us in the improvement and optimisation of the Site.

Credit reference agencies, for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

Law enforcement agencies, government agencies, courts or other third parties where we believe this is necessary to comply with a legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Wicked Spider, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

International Data Transfers

We may transfer your personal data to service providers located outside the European Economic Area (EEA), such as Google Analytics and Facebook, for the purposes described in this privacy policy. Where we do so, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Data Retention

We will retain your personal data for as long as is necessary for the purposes set out in this privacy policy or as required by applicable law.


We have put in place appropriate technical and organizational measures to prevent unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. However, the internet is not a completely secure environment and we cannot guarantee the security of your data transmitted to the Site.

Your Rights

You have the right to request:

  • Information about how we process your personal data.
  • A copy of the personal data that we hold about you.
  • The correction of any inaccuracies in your personal data.
  • That we stop processing your personal data in a particular way.
  • The deletion of your personal data.
  • The transfer of your personal data to another organization: You have the right to request that we transfer your personal data to another organization, where this is technically feasible.

Access to Your Information

You have the right to access the personal data that we hold about you and to request that we correct any inaccuracies in that data.


If you have any concerns or complaints about how we use your personal data, please contact us and we will do our best to resolve the issue. If you are not satisfied with our response, you have the right to make a complaint to the Information Commissioner’s Office (ICO) in the UK.

Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the updated privacy policy on the Site.

Contact Us

If you have any questions about this privacy policy or the personal data that we hold about you, please contact us by emailing [email protected]

Data Controller

The data controller responsible for the processing of your personal data is Tosca Lahiri T/A Wicked Spider